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This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...
In this course students will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict...
This online course explains how to analyze circuits that have alternating current (AC) voltage or current sources.
This online course gives an introduction to Unix for learners who are new to programming and new to Unix-like operating systems like macOS and Linux distributions like Ubuntu.
This online course is designed to be a first step to learning Mandarin Chinese. It includes essential skills for communicating in Chinese, including tones, pinyin, grammar,...
This course serves as an introduction to the anatomy of the upper limb. Students will start with basic human anatomical terminology and apply that knowledge to examining the...
This online course explores the science of mindfulness from a political, psychological, and philosophical perspective.
This online course gives a non-technical introduction to artificial intelligence (AI) and explores whether AI will be "surpassing humans" in the form of artificial general...
This online course gives an introduction to content marketing. It explores topics like audience, formats, and content idea generation.
This online course teaches how to create a winning SEO Strategy with keyword research, On-page SEO and backlinks.
This MOOC gives an introduction to EU policy and integration.
This online course explores how the study of human factors can reduce error in healthcare. It also analyzes systems that pre-empt the inevitability of human error and can help...
This online course explores Korean philosophy, including its development, key ideas and debates, and a comparison with Western and Chinese philosophy.
This online course teaches how to design a high converting landing page.
In this online course, participants will gain the tools and techniques to translate a decision problem into a research question. The course also shows the consumer...
This online course teaches how to play the blues, chords, rhythms, and more on a harmonica.
This online course shows how to master leadership skills and leadership techniques. It includes topics such as motivation, delegating, and various leadership styles.
This online course explores how to interact with decision-makers about environmental challenges.
This online course helps to understand Business Statistics. It begins with the notion of descriptive statistics, which is summarizing data using a few numbers.
This online course (MOOC) explores why cities are key in resolving global urbanization and sustainability challenges.It discusses some of the most relevant challenges...
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