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This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...

This course explores how the effectiveness of software development projects can be pro-actively improved by applying concepts, techniques, and tools from software diagnosis.

This brief guest lecture at LMU Universität München discusses the relation between modern physics/natural sciences and religious thought.

This course will explore the dynamic factors affecting the health and wellbeing of young people around the world, and how important it is for individuals, communities and...

Effective altruism is built on the simple but unsettling idea that living a fully ethical life involves doing the most good one can. In this course you will examine this idea's...

In this course students will explore the theory and practice of international and intercultural leadership and organizational behavior.

This course provides the foundation needed for a career in database development, data warehousing, or business intelligence, as well as for the entire Data Warehousing for...

In this online course, participants will learn the basics of modern Artificial Intelligence (AI).The course also includes some of the representative applications of AI,...

This course will cover the basic ways that data can be obtained. The course will cover obtaining data from the web, from APIs, from databases and from colleagues in various...

The goal of this course is to help students to understand the most important and immediately useful techniques and approaches used by great mobile UX designers. This course...

Animal welfare has been described as a complex, multi-faceted public policy issue which includes important scientific, ethical, and other dimensions. Improving one`s...

In this course learners are introduced to second or foreign language theories and practices for teaching and assessing listening, speaking, and pronunciation. Learners will...

This course teaches students how to take control of information overload and make media serve them better. They need to be active users of media, as readers, listeners, viewers...

This course illustrates the components and activities of the thoracic viscera bit-by-bit, e. g. the thorax, its pulmonary structures, esophagus and nerves.

This course teaches how to better and more successfully engage ELL(s) and their families in the school and community.

This course teaches the principles of video and audio codecs used for media content in iTunes, Google Play, YouTube, Netflix, etc. Students will learn the file formats and...

This is a continuation of Freshman Organic Chemistry I, the introductory video lecture on current theories of structure and mechanism in organic chemistry for students with...

Copyright questions about different formats (data, images, music and video) can be especially difficult. This course will look at four different media, paying special attention...

This course covers the topics Asset Management, Demand Generation, Digital Marketing and Demand Optimisation and aims to reveal the journey from long-term asset development...

This course shows how to organize and implement a successful strategy setting process, how to conduct strategy research, how to ensure that annual planning and budgeting support...