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This online course gives an introduction to the skills required for a customer service representative role. It includes positive interactions with customers and de-escalating...

Participants of this online course will be able to account for the broader context and the possible convergence of long-term trends, and thus be able to develop a long-term,...

This series of MOOCs enables participants to learn Chinese and do business with people from one of the world's biggest economies.

This series of online courses covers the conception, design, organization, and management of new enterprises. It is designed to take participants from opportunity identification...

This online course program gives an introduction to programming with C and C++ programming languages. It includes coding, debugging, and solving complex problems with C and C++.

This online course program explores how biological concepts apply to daily life. The program content includes subjects typically covered in introductory biology classes (energy,...

This course will cover the mathematical theory and analysis of simple games without chance moves.

This online course gives an introduction to HTML5 for beginners.The course uses a text book which can be accessed online (here). The course is also part of a course series which...

This online course gives an overview of drug use, drug policies and control, and related topics. The course is presented by over 40 speakers from scientific, academic and...

This course covers topics like multiple sequence alignments, phylogenetics, gene expression data analysis, and protein interaction networks, in two separate parts. It deals with...

The Segmentation, Targeting and Positioning (STP) process is the central element of the marketing strategy of a brand, and provides the three step structure to this course.

This course begins by further exploring firm behavior in imperfectly competitive market settings: how firms with monopoly power can increase profits through price...

This online course helps learners to develop an understanding of the basic components of a forecasting model, how to build their own forecasting models, and how to evaluate the...

This online course gives an introduction to the basic principles of Six Sigma and Lean. It includes the purpose of Six Sigma and its value to an organization.

This course aims to provide educators with the necessary skills to accommodate the learning needs of children with disabilities. It covers the specific needs of children with...

This online course explores the fundamental and technical issues related to steels, including iron and steelmaking, microstructure and phase transformation, and their properties...

This online course gives an introduction to the role of business in landscape restoration.

This online course gives an introduction to smaller off-grid, stand-alone renewable energy systems (it does not include a discussion of larger industrial systems). It includes...

This course will demonstrate how to use 3D printing software to create digital designs that can be turned into physical objects. It will also demonstrate how 3D scanners work to...

In this course students will learn how to apply concepts from interaction design and human computer interaction in order to design and build an interactive, professional looking...