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This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...

This course serves as an introduction to the scientific fields of epidemiology and biostatistics.

This online course explores the conceptual framework that is applied by audit professionals to assess, evaluate, and manage audit risks and evidence.

This online course explores the social work profession, the different roles of social workers in a range of settings, the themes that guide social work practice, the history of...

This online course gives an introduction to the "One Health" concept, which seeks to provide an integrative approach to human and animal health. The course will explore this...

This online course teaches the skills and techniques needed to help professionals and managers in running art and cultural institutions.

This online course teaches the laws, principles and guidelines to structure successful business deals to meet the needs of contracting parties.

This online course gives an introduction to ergonomics in design through the introduction of human anatomy, anthropometry, and modeling techniques with the aim of improving...

This online course teaches basic concepts underlying cloud services (see also Part 1).

This online course (MOOC) explains the system of the United Nations (UN), including its history, politics and the function of the Security Council.

This course seeks to prepare learners to recognize and analyze emerging challenges in the humanitarian field. The course explores the ethical and professional principles that...

This online course program teaches the key concepts of server, desktop, storage, and network virtualization. The program includes several individual short video courses, for...

This series of MOOCs teaches how to recognize aspects of team culture, how to draw out the collective wisdom of diverse teams, handle conflict, establish common ground rules,...

This online course (MOOC) explores various online marketing opportunities and how to use the Internet, social media, and digital analytics to successfully market a business.

This online course explores how to create a mobile application, including research, design, usability, implementation and field evaluation.

This MOOC explores important human parasitic diseases, including their life cycles, vectors of transmission, distribution and epidemiology, pathophysiology and clinical...

This online course teaches how to use relative units and media queries to create websites that can be viewed across devices of all sizes.

This online course gives an introduction to strategic foresight, its main methods and tools and their application in public and private organisations. It aims to show how to get...

This online course series teaches cybersecurity workforce entry level skills for beginners.

Free Greek language app with many short tests to learn "on the go". (Not a video course.)