Advanced Search

This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...

This course teaches how market-based allocation systems use prices as rationing devices, encouraging or discouraging consumption and production to reach equilibrium.

Developed by David Owens at Vanderbilt University and customized for the cultural sector with National Arts Strategies, this course will help arts and culture leaders create an...

This online course will explore how to use observational tools and other techniques for idea generation and will talk about how to evaluate the good ideas from the bad. The goal...

The key goal of this course is to understand, from a chemical point of view, how conservation protocols and the material aspects of an art work allow a better appreciation of an...

The objective of this online course is to encourage a critical understanding of doping. To achieve this goal, this course will rely on a multidisciplinary approach that allows...

This course provides an overview of design thinking and works with a model containing four key questions and several tools to help understand design thinking as a problem...

The aim of the course is to provide students with a comprehensive framework for understanding both the traditional principles of management inside companies today as well as the...

The Origins course tracks the origin of all things – from the Big Bang to the origin of the Solar System and the Earth. The course follows the evolution of life on our planet...

This course gives an understanding of the fundamental concepts of genomics and biotechnology, and their implications for human biology, evolution, medicine, social policy and...

This course teaches the use of Git, a source code management system for software development. It shows how to create and explore a simple Git-managed project.

The Biology of Water and Health from Tufts University is a water sustainability course that examines increasingly critical water-related issues through a distinctly global and...

This course will look at visual communication and the ways participants can be more effective with their font choices, photography, and video. They will also dive deeper into...

What do paintings tell us about sex? How is art gendered? This course gets up close to some of the great paintings in the world’s most famous museums, giving an insight into how...

This is the first semester in a two-semester introductory video lecture focused on current theories of structure and mechanism in organic chemistry, their historical...

This course will help students to gain a broad-based understanding of warfare in ancient Greece through Homer's account of the Trojan War in the Iliad.

This online course gives an introduction to diplomacy.The course includes topics such asthe nature and development of global diplomacydiplomatic practices and procedures the...

This course covers the techniques required to break down and map requirements into plans that will ultimately drive software production.

This course teaches how to spark creativity and how to become more open-minded and productive.

This course will dive deep into the key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and their application to real-world...