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In today’s hotel sector an increasingly complex network of traditional and web based channels have to be managed to insure hotel success. With the distribution environment both...
This online course gives an introduction to the mediation process and shows how to use mediation in conflict resolution.
This online course (MOOC) explores how to channel the diversity potential in the workplace for greater performance and innovation.
This online course (MOOC) gives an introduction to negotiation practical tools and best practices.
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