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This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...

This online course teaches how to shift from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having...

This online lecture series discusses the evolution and role of urban public transportation modes, systems, and services, focusing on bus and rail. It covers various topics,...

This online course series explores the major advertising platforms, including: display, video, audio, sponsored, native, social media, search and programmatic. It also shows how...

This series of online courses (MOOCs) introduces participants to the concepts of robot flight and movement, how robots perceive their environment, and how they adjust their...

This online course gives a basic introduction to the field of deep learning and to building a deep learning model using the Keras library. Some prior knowledge of Python and...

Comprehensive language course in Spanish. The idea of this course is to learn the language "like a native". This means that the course creates an immersive learning experience...

This online lecture gives an introduction to the concepts of machine learning. (Some math and programming experience required.)

This online course series explores the the basics of server maintenance and administration. The course sequence includes several individual short video courses, for beginners as...

This online course teaches about design thinking and explores how it can transform classroom learning and school communities.

This online course (MOOC) explores the fundamentals of flood risk management and forecasting and teaches how to implement ideas and measures to prevent damage.

This online course is intended to provide a general introduction to key concepts in cyber security. It includes fundamental topics, cryptography basics, and security management.

This online course explores the continuous deployment capability of organizations and the skill sets and roles involved in DevOps.

This online course teaches the basics of dog and cat behaviour.

This series of online courses explores the fundamental theories and concepts of strategy and organization. The courses cover basic and advanced competitive strategy as well as...

This course shows participants how to put the agile culture into practice across concept testing, usability testing, functional testing, and ongoing feature validation.

This online course is a beginner's course of Mandarin Chinese. It uses lectures, short plays, interactive exercises and cultural tips to help learners build fundamental...

This online course teaches how to build and deploy chatbots for fun, business and enterprise. Participants should be familiar with JavaScript and NodeJS.

This online course gives an introduction to drug discovery and development. The course explores how scientists modify and test molecules to improve potency and reduce toxicity...

This online course gives an introduction to the Six Sigma methodology and DMAIC cycle for process improvement with a focus on the Define and Measure phases.