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This online course gives an introduction to the skills required for a customer service representative role. It includes positive interactions with customers and de-escalating...

This course teaches to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key...

In this course, students will learn best practices for selecting, recruiting, and onboarding talent. They will also learn about the key approaches to measuring performance and...

This online course explores innovations in CAD and digital manufacturing. The course will also explain the key concepts behind the Autodesk tool.

This online course explores the works of Martin Luther. It discusses the history of some ideas that have been hugely influential in the modern west and that were taken out to...

This online course is targeted at the middle to senior management level and addresses the business issues of legacy organizations moving to the cloud.

This online course explores selected topics of the U.S. criminal justice system, including mass incarceration and the death penalty.

This course explores algorithms for mining and analyzing big text data to discover interesting patterns, extract useful knowledge, and support decision making.

This online course explores the key aspects of digital transformation for companies, including strategy, core processes, and technology.The course was created by the University...

This online course explores the current status and future development of electric vehicles.The course includes elements from engineering science, sociology, environmental...

This course focuses on the concepts and tools behind reporting modern data analyses in a reproducible manner. Reproducible research is the idea that data analyses, and more...

Participants of this course will learn about the career paths that are available in journalism, and what opportunities the skill sets of a journalist can offer in other fields....

This online course will help to learn the fundamental techniques for making personalized recommendations through nearest-neighbor techniques.

This online course teaches the basic concepts and technologies of creating realistic social interactions in the virtual reality world for VR developers.

This online course is intended for participants interested in tackling all kinds of optimization applications, eg. in computer science. The course teaches how to state the...

This online course explores how to work in agile teams and projects with Atlassian Jira software.

This online course gives an introduction to proven techniques for job interviews.

This online course explores the facts and misconceptions around obesity and discusses key physiological and psychological concepts around the brain’s control of appetite and...

This online course will help participants to learn a variety of matrix factorization and hybrid machine learning techniques for recommender systems.

This online course explores current narratives of mobility and shows how to think about mobility in a new way. The course also analyzes the role of language and narratives in...