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This online course gives an introduction to the skills required for a customer service representative role. It includes positive interactions with customers and de-escalating...

This online course teaches how to successfully implement a new business model by creating a practical action plan and roadmap. It includes topics such as:How to create a...

In this course, students will learn how to identify new opportunities to create value for empowered consumers, develop strategies that yield an advantage over rivals, and...

This course teaches how to get robots to incorporate uncertainty into estimating and learning from a dynamic and changing world. Specific topics that will be covered include...

This online course gives an introduction to the nature of the EU and the actors, decision- and policy-making methods, mechanisms, and issues shaping European Governance in the...

This online course gives an introduction to Graph Theory. It is designed for participants who work or plan to work in IT. Some basic math and Python programming skills are...

Global Warming Science teaches students about the risks and uncertainties of future climate change by examining the science behind the earth´s climate.

This online course gives an introduction to teaching for people who are currently teaching but have had no formal teacher education.

This online course explores the implications of Artificial Intelligence for organizations, and the importance of compliance and ethics when AI is applied in practice.

This online course gives an introduction to the concept of purpose at work. It explores what purpose is, the benefits of having a purpose, and how to find purpose. The course...

This online course explores the diversity of life on earth and the impacts of five past mass extinctions.

This online course explores key topics relating to the history of the Holocaust.

This online course explores how a user-centered approach and design thinking principles can inspire innovative ideas.

This online course is about observing and illustrating subjects from nature, science and culture, with their linkages to the environment being central. It teaches essential...

This MOOC aims to explain the scientific principles and techniques behind the work of forensic scientists and will be illustrated with numerous case studies.

This online course explores how managers can understand the cultural backgrounds, beliefs and attitudes of people around them. In a global, interconnected world every manager...

This course teaches how to make emotionally moving recordings on almost any recording equipment, including phones or laptops.

This online course gives an introduction to electrochemistry and shows how electrical, chemical, and mechanical energy are linked.

This online course explores how to drive social media engagement by linking strategy and tactics and measuring results.

This online course gives an introduction to managing anxiety disorders in teenagers. The course is designed for teachers and healthcare professionals.