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This online course gives an introduction to the skills required for a customer service representative role. It includes positive interactions with customers and de-escalating...

This series of online courses (MOOCs) explores the history of Positive Psychology, as well as applications, interventions and methods used in the field. It includes topics such...

This course teaches how macroeconomic conditions play important roles in business decisions and performance. How aggregate income, unemployment, and inflation rates influence...

This MOOC will teach participants how to design futureproof systems that meet the requirements of IoT systems: systems that are secure, interoperable, modifiable and scalable.

This online course about chimpanzee behavior explores the similarities between chimpanzees and humans in intelligence, tool use, hunting, personality and social relationships,...

This course will develop an innovative mindset and expertise in how firms successfully create new ideas for marketing new products. The syllabus also includes sessions about...

This short online course explores how to handle IT projects within organizations with the use of design thinking, lean startup, and agile methods.

This online course introduces learners to the science of business analytics with applications in a marketing context.

This online course program gives an introduction to the field of supply chain analytics. It covers topics such as business intelligence and competitive analysis, demand...

This course explores the analysis and design of beam bending problems.

This course will teach how to design experiments that compare design alternatives, techniques for running experiments, and how to analyze data from these experiments. This...

This online course starts with an introduction about integrated sanitation planning, dealing with citywide planning as well as with planning for specific contexts such as...

This online course explores the fundamental concepts of computers that can be applied to any software or computer system. The course is designed for beginners in computer science.

This online course explores the practice of intellectual humility, including how to handle disagreements.

This online course will explore the most common developmental and behavioral disorders affecting children such as ADHD, autism spectrum disorder, learning disorders, and...

Intended for primary and secondary teachers of all disciplines, this course builds upon the inquiry-based approaches of Art and Inquiry: Museum Teaching Strategies for Your...

This course covers the technical and management principles of health programs for acutely displaced populations in developing countries. The emphasis is on refugees in camp...

This online course gives an introduction to the different types of healthcare systems and the systems engineering approach.

This online course series explores how to implement solutions using Google Kubernetes Engine, including building, scheduling, load balancing, monitoring workloads, and managing...

This course teaches how to get robots to incorporate uncertainty into estimating and learning from a dynamic and changing world. Specific topics that will be covered include...