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Provider: edX
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Content

This online course teaches how to shift from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations.

Indian Institute of Management, Bangalore

Teacher: Professor Shainesh G
Provided by: edX
Course language: English
Fees: free course
Level: intermediate
Certificate possible? (fee)
Format: MOOC/online course
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