This online course teaches how to shift from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations.
Instructor: | Professor Shainesh G |
Provided by: | edX |
Course language: | English |
Fees: | free course |
Level: | intermediate |
Certificate available? | (fee) |
Format: | MOOC/online course |
How do you like the course 'Customer Relationship Management'?