This series of online courses teaches negotiation and mediation to resolve conflicts. It is designed as a practical guide for managers who want to learn professional negotiation skills. It also includes how to lead a professional mediation process and how to understand and resolve conflicts.
| Instructor: | Professor Aurélien Colson | 
| Provided by: | Coursera | 
| Course language: | English | 
| Fees: | Yes (see course website) | 
| Level: | beginner | 
| Certificate available? | (fee) | 
| Format: | course series | 
How do you like the course 'Negotiation, Mediation and Conflict Resolution Specialization'?