This series of online courses teaches negotiation and mediation to resolve conflicts. It is designed as a practical guide for managers who want to learn professional negotiation skills. It also includes how to lead a professional mediation process and how to understand and resolve conflicts.
Instructor: | Professor Aurélien Colson |
Provided by: | Coursera |
Course language: | English |
Fees: | Yes (see course website) |
Level: | beginner |
Certificate available? | (fee) |
Format: | course series |
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