In this course students will examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions.
| Instructor: | Professor Najla DeBow |
| Provided by: | Coursera |
| Course language: | English |
| Fees: | free course |
| Level: | intermediate |
| Certificate available? | (fee) |
| Format: | MOOC/online course |
How do you like the course 'Conflict Resolution Skills'?
