This online course explores a service-based approach to marketing and management to better serve customers.
| Instructor: | Professor Christian Grönroos |
| Provided by: | Futurelearn |
| Course language: | English |
| Fees: | free course |
| Level: | beginner |
| Certificate available? | (fee) |
| Format: | MOOC/online course |
How do you like the course 'Principles of Service Management'?