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This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...

This online course teaches the basic principles and characteristics of biochemical technology in water and wastewater treatment engineering.

This online course (MOOC) gives an introduction to Game Theory. The course covers the basic concepts, such as representing games and strategies, the extensive form (game trees),...

The course is appropriate for any learner who is proactive about developing the core competencies of disaster readiness and survival planning. It teaches techniques that can...

This online course (MOOC) gives an introduction to Linguistics.The course includes topics such as:Characteristics of human languageSound: phonology and phoneticsWords and...

This is an advanced course for Chinese for beginners. Learners will expand vocabularies about personal information, daily life, food and drink, healthy, and expressions about...

This course examines contemporary child nutrition and the impact of the individual decisions made by each family. The health risks associated with obesity in childhood are also...

This online course is for experienced C programmers who want to program in C++. The examples and exercises require a basic understanding of algorithms and object-oriented software.

In this online course, participants will design a series bible and write a complete pilot episode for their own unique television or web series, be it drama or comedy or...

IELTS is the world's most popular English language test for those wanting to study in higher education in an English-speaking country. This IELTS course will prepare students to...

This course will cover the steps used in weighting sample surveys, including methods for adjusting for nonresponse and using data external to the survey for calibration. Among...

In this interdisciplinary course, students will learn about the water-related dimensions of environmentally sustainable urbanism. The course features Vancouver, one of the...

This online course teaches how to create images with 3DSMAX, Corona renderer and Photoshop.

This course is an introduction to high-throughput experimental methods that accelerate the discovery and development of new materials.

This course teaches how to design robot bodies and behaviors that recruit limbs and more general appendages to apply physical forces that confer reliable mobility in a complex...

This online course (MOOC) teaches the basics of statistics.It includes the following topics :Descriptive statistics, i.e. how to describe data: central tendency (mean, median),...

This course presents all of the major psychological concepts and principles, including human development, intelligence and personality. The knowledge gained from this course...

This online course will introduce aspiring writers to the art of putting pressure on written language. Participants will study the use of metaphor and imagery, and demonstrate...

This online course (MOOC) explores various online marketing opportunities and how to use the Internet, social media, and digital analytics to successfully market a business.

This course can help participants to apply a simple strategy for presenting their skills to an employer in an effective and convincing fashion.