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This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...

This online course teaches essential tools to make processes better. Participants learn how to apply the Six Sigma methodology to achieve perfection.

This online course explores the financing of startups and new enterprises, including valuation methods and financing options such as bank loans, venture capital and angel...

This online course explores how to write in a business environment.The course analyzes various documents and formats, such as emails, memos, presentations, and press releases....

This online course teaches about DNA structure, how atoms are bonded to make DNA molecules and the periodic table, through Nobel lectures and key scientific papers.

This online course gives an introduction to HTML5 for beginners.The course uses a text book which can be accessed online (here). The course is also part of a course series which...

The Arch of Titus: Rome and the Menorah explores one of the most significant Roman monuments to survive from antiquity, from the perspectives of Roman, Jewish and later...

This online course program gives an introduction to the fundamentals of chemistry and energy. Instead of learning about these concepts in the abstract, the course uses case...

This online course explores the technologies that can deliver sustainable heating and cooling systems. It analyzes sources of sustainable heat as well as technologies for...

This online course gives an introduction to regulation of financial markets and institutions relevant for fintech entrepreneurs in emerging markets using case studies from China...

This course will dive deep into the key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and their application to real-world...

This series of online courses gives an introduction to satisfaction, engagement, and collaboration in an organization. It includes courses on happiness at work, resilience, and...

This online course discusses the concept of perioperative medicine, an emerging multi-disciplinary approach optimising the care of the high-risk surgical patient.

This series of online courses explores Scrum and the principles of Agile project management.

This online course explores the product design process of MedTech devices and examine future trends in healthcare technology and the MedTech industry.

This online course explains the fundamental technique needed for inline skating, with a focus on braking and turning.

This online course explores how readers in the first information age interacted with their books.

This course will address the cells of the immune system, the innate immune response and inflammation, as well as the lymphocyte activation, immune disorders, immunotherapy and...

This online course shows how to solve partial differential equations with numerical methods and Python. The methods shown in this course are used in engineering, natural...

This online course explores effective tactics for making key decisions when working with autonomous, self-driving vehicles.