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This online course gives an introduction to the skills required for a customer service representative role. It includes positive interactions with customers and de-escalating...
This online course explores how to create truly integrated societies in diverse countries where migration is part of economic and social life.
This online course (MOOC) gives an introduction to the finite element method as applicable to a range of problems in physics and engineering sciences.
This online course explores many aspects of workers´ rights and International Labour Standards.
This course explores different models of high quality customer service, strategies to improve skillsets and tactics that customer service representatives (CSRs) can easily...
This online course teaches how to design business activities to engage customers through relationships instead of a one-off sale.
This online course teaches how to generate business ideas that are insightful and actionable. It also includes exploring new, disruptive business models like Saas and the...
This online course teaches how to can create professional 2D game graphics quickly in Photoshop.
This online course teaches about opioid use and addiction and how it has evolved over time, leading to the current public health crisis in the United States. The course includes...
This MOOC explores astronomical technology. It teaches how the technology works and how it has allowed astronomers to collect astronomical data.
This online course offers a quick practical introduction to Swift basics, including types, variables, constants, and functions.
This online course explores rock mechanics, structural geology, earthquake seismology and petroleum engineering to address a wide range of geomechanical problems that arise...
This course introduces learners to sampling and exploring data, as well as basic probability theory and Bayes' rule. Participants will examine various types of sampling methods,...
This online course examines the recent transformation of Korean society, including social, cultural, and political change.
In this online course, participants will join scientists exploring the ocean from the deepest undersea vents to the chilly waters of the Poles. The course provides a taster of...
This online course gives an introduction to copywriting for various applications.
In this online course, Oscar nominee Samuel L. Jackson teaches acting. The course includes more than 20 video lessons and various supplemental materials.
This online course explores how to promote the ethical use of data-driven technologies. It includes topics such as privacy and bias and how ethical concepts can be applied.
This online course gives an introduction to search engine optimisation (SEO), and provides learners with an in-depth understanding of link building for SEO.
This online course explores how to build a screenplay that communicates its central meaning through strong visual images. It also shows the demands of global film and TV...
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