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This online course gives an introduction to the mediation process and shows how to use mediation in conflict resolution.
This course covers the basics of hotel demand management, distribution, and revenue management.
This online course (MOOC) gives an introduction to negotiation practical tools and best practices.
This online course (MOOC) explores how to channel the diversity potential in the workplace for greater performance and innovation.
In today’s hotel sector an increasingly complex network of traditional and web based channels have to be managed to insure hotel success. With the distribution environment both...
This series of online courses teaches negotiation and mediation to resolve conflicts. It is designed as a practical guide for managers who want to learn professional negotiation...
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