This online course explores how organizations handle phone calls to ensure good levels of service.
Instructor: | Jamie Murdoch |
Provided by: | Futurelearn |
Course language: | English |
Fees: | Yes (see course website) |
Level: | beginner |
Certificate available? | (fee) |
Format: | MOOC/online course |
How do you like the course 'Effective Questioning for Call Handlers'?