This online course gives an introduction to the process of negotiation. It includes topics such as the basic structure of a negotiation process, preparation, asking and answering questions, the zone of agreement, trust, time pressure, and emotion regulation.
Instructor: | Professor Maurice Schweitzer |
Provided by: | Coursera |
Course language: | English |
Fees: | free course |
Level: | beginner |
Certificate available? | (fee) |
Format: | MOOC/online course |
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