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In this course, students will look at how companies can build up and maintain their customer base by increasing switching costs and facilitating strategic customer lock-ins....

This online course gives an introduction to the skills required for a customer service representative role. It includes positive interactions with customers and de-escalating...

This online course aims to explain the Mediterranean, using history and the analysis of the past, as a space generated by routes and circulation. In its analysis of...

This course is designed to train students in the mathematical concepts and process of "Algorithmic Thinking", allowing them to build simpler, more efficient solutions to...

This online course gives an overview of blockchain technology, including the technical underpinnings and the dynamics of the cryptocurrency markets.

This online course is an introduction to the tools and methodology used for customer insights data collection for product development. It is suitable for beginners and no prior...

This online course explores professional aspects of psychiatry. The course is designed for health care professionals who are working with patients who have mental health...

This course teaches the knowledge and skills for using data warehouses for business intelligence purposes and for working as a business intelligence developer. The course gives...

This online course gives an introduction to ethics in engineering practice. The course discusses various moral problems that engineers encounter in their professional practice.

In this course students will explore the theory and practice of international and intercultural leadership and organizational behavior.

This online course gives an introduction to basic mathematical concepts like propositional and predicate logic, set theory, the number system, and proof techniques. The course...

This online course gives an introduction to the fundamental concepts that underpin the React JavaScript library and teaches the basic skills required to build a simple and...

This online course gives an introduction to the conceptual and theoretical foundations of instructional design as well as the analysis aspect of instructional systems design.

This online course gives an introduction to the concept of purpose at work. It explores what purpose is, the benefits of having a purpose, and how to find purpose. The course...

This online course explores the opioid epidemic in the United States and possible solutions.

This online course teaches participants how to monitor their own activity and set physical activity goals.

This online course explores different aspects of good mental health and provides an overview of the major kinds of mental disorders, their causes and treatments.

In this project-centered course, participants will craft an essential cornerstone of the modern-day job or internship search: the resume.

This course explores key ideas of positive psychology and shows how great teachers apply those lessons to maximize student engagement and accomplishment.

The course is appropriate for any learner who is proactive about developing the core competencies of disaster readiness and survival planning. It teaches techniques that can...