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This online course gives an introduction to the skills required for a customer service representative role. It includes positive interactions with customers and de-escalating...

In this course, participants will explore the coaching practices managers use to create a culture of accountability. They will learn the underlying principles of coaching as a...

In this course students will understand how firms are organized, what factors must be taken into account in making critical design decisions, and what role managers play in...

This sequence of online courses teaches how to use the various Microsoft Office 2019 applications such as Excel, Word, PowerPoint, Outlook, Access, and others. The sequence...

This online course teaches how to blend agile and traditional project management to create an adaptive approach to project management.

This online course gives an introduction to how HR, specifically Green HR, can help create a business that’s environmentally friendly.

This online course gives an introduction to the principles and tools needed to develop cyber-physical systems. CPS can be a key building block of the Internet of Things (IoT).

Using a simple and enjoyable teaching style, this course introduces the novice listener to the wonders of classical music, from Bach fugues to Mozart symphonies to Puccini operas.

This online course gives a developer-focused introduction to key Kubernetes resources, benefits they can provide, and how to get started using them.

This course will introduce participants to health care innovation within the theme of ‘healthy living and active aging’, covering both the medical and the commercial aspects of...

This MOOC aims to give participants the simple, effective skills that drive all successful business writing.

This class will cover an introduction to command line tools for managing genomic data. It will start with basic Unix commands for managing files and directories, followed by a...

The Systems Biology and Biotechnology Specialization covers the concepts and methodologies used in systems-level analysis of biomedical systems. This course will focus on...

This course is a fast-paced introduction to modern and contemporary U.S. poetry, with an emphasis on experimental verse, from Dickinson and Whitman to the present.

This MOOC explores the most important philosophical ideas and debates about emotions, as well as a rich source of data about neurological, psychological or anthropological...

This online course explores the physical processes behind climate variations in the past, present and future.

This course covers functional, object-oriented, and declarative dataflow programming in a unified framework, with practical code fragments and a simple semantics.

This course will give detailed insights into predictive modelling and its applications in commerce. Companies are increasingly using data in order to deliver the right kind of...

This online course gives an introduction to key management skills. It includes aspects such as communication, working with teams, coaching (soft skills), strategy, projects, and...

Comprehensive language course in Irish. The idea of this course is to learn the language "like a native". This means that the course creates an immersive learning experience...